Frequently Asked Questions
Quick answers about listening, uploading, distribution and your account.
Getting Started
What is MuSlate?
MuSlate is a home for independent music. Listeners discover and play songs by independent artists in every language. Artists upload their music, get credited for their work, post events, create pages for their band, label, school or studio, and distribute and promote their releases on Spotify, Apple Music, JioSaavn, YouTube Music and 50+ other stores.
Is MuSlate free?
Yes. Listening, making playlists, following artists and uploading your music to MuSlate are free. You can play full songs even without an account.
Distributing to stores and marketing are paid services under Artist Plus.
What's the difference between a listener and a professional account?
A listener account is for enjoying music: playlists, your slate, likes and following artists. A professional account adds the Creator Studio, where you can:
- upload singles, albums and previews;
- accept credits;
- create pages and post events;
- see your analytics, and distribute your music from My Artist Plus.
You can upgrade any time from your account menu with Upgrade to Professional. The upgrade is permanent.
Why do I need to verify my email or phone?
Creating anything on MuSlate needs a verified email address or phone number. This includes songs, playlists, pages, events and comments. It keeps out throwaway and spam accounts. Browsing and listening never need it.
Listening
What's a slate, and how is it different from a like?
Your slate (the heart) is your collection of songs, albums and playlists you love. Only you can see it, unless you make it public in My Slate.
A like (thumbs up) tells us what you enjoy so we can recommend better music. Your likes are always private.
Can I download songs?
Where the artist allows it, the song's ⋯ menu has Download. Your downloads are listed in Music Library → Downloads and are for your personal listening only.
What are previews?
Previews are songs that are already out on other services, added to MuSlate by their artists. They play a 30-second clip from Apple Music, with links to listen in full on Spotify, Apple Music, JioSaavn and other services.
How do radio and recommendations work?
Radio stations and recommendations are built automatically from what's played on MuSlate and the languages, genres and artists you like. Following artists and liking songs makes them better.
Uploading and Credits
How do I upload my music?
Go to Creator Studio → Upload and choose a single, an album, several songs at once, or a preview of a song that's already out. Upload an MP3 or WAV file (up to 200 MB). Only the audio is required. You can add artwork, credits, lyrics and the rest while it uploads.
Who can see my release?
You choose who can see it before it's released:
- Everyone;
- Anyone with the link;
- Private, you and the people credited;
- Private, only you.
When a release goes live, everyone can see it. You can schedule a release for a later date.
How do credits work?
When you credit someone on MuSlate, they get a request to accept the credit, and accepted credits show on their profile. If they aren't on MuSlate yet, the name you typed gets a profile of its own until they join and claim it.
If you were credited by mistake, use Remove My Credit in the song's menu.
There's already a profile with my name. How do I claim it?
When you sign up as an artist (or later in Creator Studio → Previews), paste your Spotify or Apple Music artist link. If we already have a profile made from it, you'll see Claim this profile.
If someone credited you before you joined, the invitation we sent you has a link to claim the credit. Our team reviews every claim and may ask for proof. Once approved, the songs and credits move to your account.
Can't find a way in? Contact us with the profile's link.
Can I bring in songs that are already on Spotify or Apple Music?
Yes. When you sign up as an artist, or later from Creator Studio → Previews, paste your Spotify or Apple Music artist or song link. We add your releases with their artwork, credits and links.
Can I upload a cover, remix or recreation?
Yes, if you have the licences it needs from the owners of the original song. When you upload it, mark it as a cover, remix or recreation and link the original, so the original artists are credited.
Distribution and Royalties
How do I get my music on Spotify, Apple Music and other stores?
Pick a plan on Artist Plus, then start a distribution in My Artist Plus → Distribution. Choose your single or album, check that its artwork, details and credits are complete, and submit it. Our team handles the rest and keeps you updated in the release's conversation.
How long does it take to go live?
We usually process releases within 24 to 48 working hours. After that, each store takes its own time. Many go live within a few days, some take longer. Submit well before your release date, ideally two weeks.
Can I change a release after it's sent to the stores?
The store details lock once you submit: title, audio, artwork, release date, language, genre and the main credits. Ask us in the release's conversation if something needs fixing. Some changes need a takedown and a new delivery.
Lyrics, extra credits and other MuSlate-only details stay editable.
How much do I earn, and when?
You get the royalty share in your plan, up to 90%, of what the stores pay for your music. Stores report two to three months after the plays, and we add their reports to My Artist Plus → Distribution → Royalties each month.
How do I get paid?
When your balance reaches ₹1,000, request a payout in My Artist Plus → Distribution → Payouts. We pay to your UPI ID or bank account, usually within 15 working days.
Pages and Events
What are pages?
Pages are profiles for your band, label or company, school or academy, studio or jam room, or venue. You create them in Creator Studio → Pages and can switch to acting as a page from your account menu. They can list members, take enquiries and post releases and events.
How do I post an event?
Go to Creator Studio → Events and add the date, place (or online link), lineup and ticket link. You can post as yourself or as one of your pages.
How do bookings and enquiries work?
Anyone can send an enquiry from an artist's or page's profile. Our team receives it and helps connect both sides. If you're not logged in, we confirm your phone number with a one-time code first.
Account and Privacy
How do I change my username, email or phone?
In Settings → Account. A new email or phone number is changed only after you confirm a code we send to it.
I can't log in. What can I do?
Use Forgot password on the login screen, or log in with a one-time code sent to your email or phone. If that doesn't work, contact us and choose "My account or logging in".
How do I delete my account?
In Settings → Account → Delete account. Your account is deleted after 30 days, and logging in before then cancels it.
If you have releases in the stores or royalties, write to us first so we can take them down and settle your balance. You can also deactivate your account instead, which hides it until you log in again.
How do I report a song or person?
For copyright, use the notice form on our Copyright page. For anything else, contact us and choose "Reporting a person or content". This includes impersonation, abuse and illegal content.
No questions match that. Try other words, or ask us directly.
Still Have a Question?
Our team is happy to help — we usually reply within two working days.
